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Flying High

Helping British Airways Cityflyer Digitalise Technical Logs

Client: British Airways Cityflyer (BACF)

Challenge

BACF needed a reliable digital solution to replace their ageing electronic technical log (ETL) system and eliminate paper-based processes without losing critical operational benefits.

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Solution

Working closely with BACF, NVable redesigned and rebuilt the ETL on the Converge platform (formerly Appixo) with a focus on:

  • usability and reliability in live flight operations

  • operational resilience in the field

  • seamless data flows between aircraft and ground systems 

The new ETL was developed from the ground up and launched across the BACF fleet in May 2012.

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Results

  • ETL delivered positive feedback from pilots and engineers right from early use. 

  • Automated feeding of techlog data into BACF’s maintenance system OASES — a world first implementation of its kind. 

  • Ongoing enhancements and upgrades, including move to Microsoft Azure with zero downtime in 2016. 

  • Strong long-term partnership: BACF continues to benefit from a technology-led operational advantage.

Client Feedback

Mark Leather, Continuing Airworthiness Manager, BA Cityflyer

“Complex software projects are difficult to implement, but NVable helped to make it simple. The team have been responsive and extremely supportive, which has made the project a success.”

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